Communication , Team Management and Leadership

  • Time Management and Priorities Management
  • Management of Interpersonal Communication in Situation of Crisis and Social Intention
    Prevention , Treatment of Incivilities and of Verbal Attacks of The Customers
  • Teambuilding
  • Management of Stress
  • Communication with Media
  • Management and Leadership Skills

Time Management and Priorities Management: How to manage your Time

  • How to Schedule your activity
  • How to set priorities
  • How to overcome procrastination

Management of Interpersonal Communication in Situation of Crisis and Social Intention
Prevention , Treatment of Incivilities and of Verbal Attacks of The Customers :

  • Key concepts in communication
  • Interpersonal skills
  • How to manage situation of crises
  • Workplace incivility
  • Managing misbehavior of customers

Teambuilding : teambuilding Definition

  • How to Build a teamwork
  • Communication skills
  • Workshop

Management of Stress : causes and effects of stress

  • How to relax your mind and Body
  • How to manage stress

 

Communication with Media : What is communication media

  • How to communicate in Radio or Tv
  • How to manage an interview

Management and Leadership Skills : Management skills

  • Leadership skills
  • Difference between manager and leader